E-commerce help. Shipping question.?
Posted on October 10th, 2009 by admin
E-commerce help. Shipping question.?
How does shipping work exactly, if I get a Yahoo! merchant ecommerce, then the ecommerce site will come up with a shipping price automatically, but at the post office, it is determined by weight. Is there ever a conflict in the prices at the post office and what the site generates for shipping
Many ecommerce solutions allow for entry of the weight of each item, and then use a table or API to determine the shipping cost based on the total weight of the order.
Unfortunately, this isn’t always accurate, because sometimes the weights are incorrect, or additional packaging is required, or items have odd shapes that trigger surcharges.
Of those merchants who charge based on "actual shipping cost" (and not a flat fee or standard rates), I would estimate that 90% to 95% would never charge the customer extra if the actual shipping cost were greater than the charge presented to the consumer at the time of purchase, unless the mistake were "obvious" (for example, if the consumer was told that their forklift weighed only 1 pound, but the real weight is 3,814 pounds).
October 10th, 2009 at 9:04 am
Many ecommerce solutions allow for entry of the weight of each item, and then use a table or API to determine the shipping cost based on the total weight of the order.
Unfortunately, this isn’t always accurate, because sometimes the weights are incorrect, or additional packaging is required, or items have odd shapes that trigger surcharges.
Of those merchants who charge based on "actual shipping cost" (and not a flat fee or standard rates), I would estimate that 90% to 95% would never charge the customer extra if the actual shipping cost were greater than the charge presented to the consumer at the time of purchase, unless the mistake were "obvious" (for example, if the consumer was told that their forklift weighed only 1 pound, but the real weight is 3,814 pounds).
References :
http://forum.ABestWeb.com